Privacy policy

Privacy Policy

Last updated: November 10, 2025

360 Food Packaging operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). 360 Food Packaging is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified, so that it cannot identify or be reasonably linked to you. We may collect or process categories of personal information depending on how you interact with the Services, where you live, and as permitted or required by applicable law. These categories may include contact details such as your name, address, billing address, shipping address, phone number, and email address; financial information including credit card, debit card, and financial account numbers, payment card information, transaction details, and form of payment; account information like your username, password, and preferences; transaction information such as items viewed or purchased; communications with us; device and usage information including browser and network data.

Personal Information Sources

We may collect personal information from various sources. This includes information provided directly by you, such as when you create an account or communicate with us. It also includes information collected automatically through your device and usage of the Services via cookies and similar technologies. We may receive information from service providers who collect or process information on our behalf, as well as from partners and third parties.

How We Use Your Personal Information

We use personal information to provide, tailor, and improve the Services, including processing payments, fulfilling orders, managing your account, facilitating shipping and returns, and customizing your experience. Your information is also used for marketing and promotional purposes to deliver personalized advertising. Additionally, we use your information for security and fraud prevention, to communicate effectively with you, and for legal reasons such as compliance with laws, investigations, and enforcing our policies.

How We Disclose Personal Information

We may disclose personal information to third parties for legitimate purposes as outlined in this Privacy Policy. This includes disclosure to Shopify and service vendors performing services on our behalf (such as IT, shipping, and analytics), business and marketing partners for advertising purposes, affiliates within our corporate group, or in the context of a business transaction such as a merger. Disclosure may also occur if required by law or legal process, or when you direct us to do so.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes your personal information to help provide and improve the Services. Information you submit may be shared with Shopify and third parties located in countries outside your own. Shopify may also use aggregated data across its merchant platform. In such cases, Shopify is responsible for processing and responding to your rights regarding that data. For more information, refer to the Shopify Consumer Privacy Policy.

Third Party Websites and Links

Our Services may include links to websites operated by third parties. We are not responsible for the privacy or security of those sites. You should review their privacy policies independently. Information shared on public or third-party platforms may be visible to others and is not governed by our Privacy Policy.

Children's Data

Our Services are not intended for children, and we do not knowingly collect personal information from individuals under the age of majority in your jurisdiction. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can delete it.

Security and Retention of Your Information

While we take precautions to secure your data, no system is completely secure. We recommend not sharing sensitive information over insecure channels. We retain your personal information as needed for the purposes described in this Policy, such as maintaining your account, fulfilling legal obligations, and resolving disputes.

Your Rights and Choices

Depending on your jurisdiction, you may have rights to access, delete, correct, or receive a copy of your personal information, or opt out of the sale or sharing of your information for targeted advertising. You can manage these rights through our Services or by contacting us directly. We may need to verify your identity before processing certain requests and will respond as required by law. You may also designate an authorized agent to make requests on your behalf.

Complaints

If you have concerns about how we process your personal information, please contact us. Depending on your location, you may also have the right to escalate complaints to a data protection authority.

International Transfers

Your personal information may be transferred and processed outside your home country. If transferred outside the EEA or UK, we rely on lawful transfer mechanisms such as the Standard Contractual Clauses or equivalent.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in practices or regulations. Updates will be posted on our website with a revised “Last updated” date.

Contact

For questions or to exercise your rights, please contact us at sales@360foodpackaging.com or write to us at 4263 Simonton Road, Farmers Branch, TX, 75244, US.